Our Core Privacy Principles
How bv999 Keeps Your Information Secure
SSL Encryption Protection
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption, making it completely inaccessible to hackers or any third party.
Your Data Is Never Sold
Bv999 never sells your personal information to any third party. No data is shared with external organizations except where required by law.
Secure Data Storage
Your information is stored on internationally certified secure servers. Data is protected through regular backups and security audits.
Restricted Staff Access
Only authorized personnel may access your data, and solely for the purpose of providing services. Every access is logged and monitored.
You Are in Control of Your Information
You can view, correct, or request deletion of your stored information at any time. We respond as promptly as possible.
Transparent Cookies Policy
We use cookies solely to improve our service quality. You can manage your cookie preferences at any time through your browser settings.
This Privacy Policy applies to all services on the bv999.co website and mobile app. By using the platform, you are considered to have fully accepted this policy.
1 What Information We Collect
We collect various types of information when you create an account and use our services on bv999. This data is collected to improve service quality, keep your account secure, and meet our legal obligations.
Information collected at registration:
- Full name, date of birth, and gender
- Email Address & Mobile Number
- Residential address and country
- National ID or passport number (for KYC verification)
- Mobile banking details (Mobile Banking, Nagad, etc.)
Data collected automatically during use:
- IP Address & Device Information
- Browser type and operating system
- Page visit timestamps and session data
- Gaming History & Transaction Records
- Data Collected via Cookies & Tracking Technologies
We only collect information that is necessary to provide our services — nothing more.
2 How Your Information Is Used
Collected data is used only for its stated purposes. bv999 never uses your information for any unauthorized activity.
| Types of Data | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Identity | Account Registration & KYC Verification | Contractual Obligation |
| Contact Information | Notifications & Support Services | Legitimate Interest |
| Payment Information | Transaction Processing & Verification | Contractual Obligation |
| Usage Data | Service Improvement & Analytics | Legitimate Interest |
| IP / Device | Fraud Prevention & Security | Legal Obligation |
Your consent will be obtained before sending any promotional emails or SMS. You may withdraw this consent at any time.
3 Data Sharing & Disclosure
Bv999 does not sell your personal information to any third party. However, limited data may be shared in specific circumstances:
- Payment Processor: Shared with mBanking partners to process transactions.
- Identity Verification Provider: With institutions authorized for KYC verification.
- Law Enforcement Agencies: Under a court order or directive from a regulatory authority.
- Technology Partner: For platform operation and maintenance, under strict confidentiality agreements.
All third parties we work with adhere to GDPR-compliant privacy policies and are not permitted to sell your information to any other party.
4 Cookies & Tracking Technologies
Bv999 uses cookies and similar technologies to maintain your session without requiring you to log in every time, and to improve overall site performance.
Types of cookies we use:
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Performance Cookies: To analyze which pages on our site receive the most traffic.
- Functional Cookies: To remember your preferences, such as language and theme settings.
- Marketing Cookies: To show you relevant promotions — you can opt out at any time.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
5 Data Protection Measures
Bv999 uses industry-leading security technology to protect your privacy. Our security measures include:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An additional layer of protection at login.
- Firewall & DDoS Protection: Our servers are protected against cyber attacks.
- Regular Security Audits: Managed by third-party specialists.
- Data Minimization: No data is stored beyond what is necessary.
- Staff Training: All staff receive regular data protection training.
In the event of a data breach, the relevant regulatory authority will be notified within 72 hours, and affected users will be informed in a timely manner.
6 Your Rights
Under the bv999 Privacy Policy, you have the following rights:
- Access: The right to know what information we hold about you.
- Right to Rectification: The right to have inaccurate or incomplete information corrected.
- Right to Erasure: Request deletion of your data under specific conditions.
- Right to Restrict Processing: Request to restrict the processing of your data under certain circumstances.
- Right to Data Portability: The right to receive your information in a machine-readable format.
- Right to Object: The right to object to marketing communications.
To exercise any of these rights, email us at [email protected]. We typically respond within 30 days.
7 Children's Privacy
Bv999 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a minor is found to have registered on the platform, their account will be immediately deactivated and all associated data will be permanently deleted.
If you suspect that a minor is using our platform, please notify us immediately.
8 Third-Party Services & Links
The bv999 platform may integrate various third-party services, including game providers, payment gateways, and analytics tools. Each third party maintains its own privacy policy.
All third-party organizations contracted with us are required to comply with the following conditions:
- Information may only be used for its specified purpose.
- Our privacy standards must be upheld at all times.
- Sharing or selling data to any third party is strictly prohibited.
- All data must be deleted upon termination of the agreement.
9 International Data Transfer
As an international platform, bv999 may store some data on servers outside Bangladesh. In such cases, we ensure that:
- Data is only transferred to countries or servers that comply with international security standards.
- Standard Contractual Clauses (SCC) are followed.
- Maximum encryption is applied to all data during transfer.
10 Privacy Policy Updates
Bv999 may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered email or through a platform notification.
You can check the "Last Updated" date at the top of the page to see if any recent changes have been made. Continued use of the platform after any changes constitutes acceptance of the updated policy.
11 Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact our dedicated privacy team:
- Email: [email protected]
- Live Chat: Via the button at the bottom right of the website.
- Response Time: Typically within 24–48 hours.
We take every complaint seriously and do our best to resolve it as quickly as possible.
Frequently Asked Questions
Frequently Asked Questions About the Privacy Policy